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Cons: It can be very buggy at times. Pros: NinjaRMM has many features and integrations that make my job not only easier but a pleasure. Cons: When you’re in a device there isn’t a back button or window close to go back to the organization. All Rights Reserved. Atera's fixed cost pricing model helps IT businesses of all sizes grow with no extra... Don’t settle when it comes to managing your clients’ IT infrastructure. The setup process was a breeze. We could not be happier with our selection of NinjaRMM. It helps me to monitor the data in real-time. I liked that being able to get full security alert and automation. Cons: Really nothing. Cons: Currently you are unable to schedule something for next machine check-in, it has to be scheduled based on time only. The design and its services are easy to adopt. Integrates with my PSA which also really helps! Clear graphical dashboards place alerts front and center so you can focus on what needs you most. This product is VERY lightweight by comparison. The aspects of the title and some information do not always flow down from the parent ticket to its child tickets. Overall: Overall its a great experience. Excellent technical support. The user experience design is just awesome. Solve IT problems at the speed of business with ConnectWise Automate. Overall: Overall I really do love the product. Sometimes a simple restart of the service fixes it, but sometimes we just have to wait a little bit. Pros: The pricepoint is exactly where we need it to be. But you most definitely get what you pay for. Alerts can help catch problems proactively Best For: IT Admins, Help Desk Technicians, Service Desk Technicians, Technical Support. Overall: NinjaRMM has become MY essential business. Overall: Overall experience is excellent. HMAC-SHA1 is an algorithm defined by RFC 2104 - Keyed-Hashing for Message Authentication .The algorithm takes as input two byte-strings, a key and a message. I look forward to any updates and improvements or integrations to come! The constant improvements and fixes keep polishing Ninja to be an even better RMM Solution. Great UI and makes managing of the devices easy graphically Maximize your efficiency with a ticketing system offering configurability, easy access, instant understanding and insights that drive action. Overall: Have used quite a few different RMMs and between UI/UX and functionality, we decided to use Ninja. Worauf warten Sie noch? Highly recommended. Remove. Customizable ticketing options to select different service boards, priority, and status. Integration with third party software. No credit card required and full access to all features during the trial process. Their support has been on point. Bottom line: I FEEL supported by anyone I work with at NinjaRMM. ... NinjaRMM … Robust assets tracking and reports are excellent. Two-way Sync for Ticketing Resetting a NinjaRMM alert will close the ticket … Overall: Ninja RMM is a functional and incredible RMM software. The platform features search and connect through TeamViewer, antivirus integration, real-time alerts, managed patching, automation, software inventory, and reporting. The support staff is above average, to say the least. I understand that I can withdraw my consent at anytime. Exceed their expectations with Continuum Command, a ConnectWise solution, our MSP RMM software that provides proactive tools and NOC services—regardless of device environment. Don't be a commodity – deliver best-in-class service that can't be replaced. NinjaRMM was designed with one purpose: to simplify the complex workday of MSPs and IT professionals. Overall, Ninja RMM is a significant tool for endpoint management. it was a great experience using this. Being able to be alerted of when a server or organization has gone offline, before the client even calls. Key features include network monitoring and task automation tools, remote controls, … No other cons. Support is always helpful. Pros: Information and Alerts are very informative in most cases. User, Its interface is streamlined and makes visualization of the entire IT facility easy. Simplify your remote access tasks by connecting from NinjaRMM to any device in just one click, using either TeamViewer or Splashtop. We work hard to make sure our platform is simple to use, offers a beautiful UI, and … Deployment. Because when you choose NinjaRMM… This really comes in handy. The issue alert is a great addition to its functionality. Cons: Although a necessary evil these days, the additional prompts to enter a 2FA code when adding a new user or making a minor configuration change are cumbersome since we already had been authenticated with 2FA when logging in. Alerts are great for catching problems proactively, such as detecting SMART status of failing HDDs before they become a problem. "I found the overall software quite user friendly … You can see some logs and other details about a device even if it is offline. Run your MSP business through a seamless two-way integration between RMM and PSA. You can also easily run cmd or powershell commands without interrupting the end user. There is a bit learning curve but not as compared to others. Scheduled scan and tracking. NinjaRMM alerts sync automatically to Autotask tickets. Don’t let a form stop you from trying NinjaRMM for 14 days. Start a free trial of the #1 RMM on G2 Crowd. Has a mobile app to allow to quickly check status of Servers and Users, while also able to run scripts directly through the app. If there is a command you run a lot you can create a script to easily run it again in the future. Cons: One-off support for a user that is not already on Ninja can be a bit challenging, but it's nothing we can't work around. Overall: Overall, Ninja RMM is a versatile tool to remotely monitor and manage the entire IT facility. The alerts and dashboard overview of everything going on is also very helpful. Learn more at: www.ninjarmm… If that doesn’t work (unusual) spin up a Remote Desktop session that’s secured. I have 1 central location to manage all client devices, and with email notifications for so many customizable alerts we can be as proactive as possible with our IT support. I am very pleased overall. Thinfinity Remote Desktop allows users to securely access computers from any device with an HTML5 browser. Cons: The implementation process was time taking. Visit Website . Just make them a Ninja account, no more RDP!! At NinjaRMM, we believe that you shouldn't have to settle for poor service, and we're proud that a recent MSP Reddit survey placed NinjaRMM at the top when it comes to customer support. The team liked NinjaRMM for its interface, customer service and easy onboarding, and used the solution for 2-3 years. Also, being able to diagnose PC's without having to disrupt users makes our team look great to our clients. I really like the ability to deploy software from the portal. Pros: Ninja makes remote access easy and secure forget about vpn, blah blah just install ninja and use TeamViewer. Provide superior, more responsive customer service. With the number of new vulnerabilities rising... Kaseya VSA is a next-generation remote monitoring and management (RMM) software for Managed Service Providers (MSP) and IT enterprises. NinjaRMM is an ITSM solution for small and midsize businesses in education, health care, manufacturing, IT and more. Deployment, User, New dashboards to keep NinjaRMM users up-to-date on the most pressing … Its UX is undoubtedly the best in the RMM tool. Atera includes everything you need to solve your clients toughest IT problems in one, centralized location. Cons: TeamViewer has issues sometimes. With this integration, all your NinjaRMM devices and … Use customizable ticketing options to set different service boards, priority, and status. Cons: It's a little pricey. NinjaRMM is the easiest RMM you'll ever use. NinjaRMM alerts sync automatically to Autotask tickets. Remotely able to run scripts and restarts services from the mobile app. NinjaRMM by NinjaRMM Visit Website . Overall: I’m very happy with Ninja. You seem to have CSS turned off. NinjaRMM is an IT service management software that offers a comprehensive IT monitoring and remote management toolset. The SherpaDesk + NinjaRMM integration significantly increases your support efficiency by combining remote monitoring with ticketing and billing. Compare KACE Systems Management Appliance vs NinjaRMM. Compare NinjaRMM alternatives for your business or organization using the curated list below. Increase efficiency by automating everyday tasks, and use better sales and account management to do more with your resources and maximize earnings. Kudos to the team at NinjaRMM! I agree to receive quotes and other information from sourceforge.net and its partners. Monitor all the disk usage, memory, etc of all your devices with the ability to remote file transfer, reset services, etc. With NinjaRMM we can easily monitor IT and perform customer support. End user integration makes allowing and securing remote access to PCs a breeze too. Cons: Well - no software is perfect. Please don't fill out this field. They have really done a killer job of expanding the set of tools and integrations to support virtually everything we need to do. If they were I could not afford them;). Fast, reliable and responsive RMM. You have to click the back button on your browser which is blah. It helps to work at full strength even in a low workforce. Administrator, But overall it's an excellent RMM. Endpoint Security Take control of endpoint security with our … Two-way Sync for Ticketing Resetting a NinjaRMM alert will close the ticket … Built on a modern cloud technology stack, instantly remediate your client issues through a responsive and intuitive user interface. Pros: Very easy to use Overall: Nothing bad to say about this company. I will update review if I face any in the future. Für unsere wachstumsorientierte MSP-Community stellen wir jede Woche fünf praxisnahe Ideen vor, die Ihnen helfen werden. Pros: Ninja has an extremely easy UI and is very logical. NinjaRMM is the premiere Cloud RMM Software for MSPs and IT Pros. End user integration is awesome. I am not going anywhere anytime soon. The foundation of this technical experience are the great people behind the design that take my job as serious as I do. Overall: I've been using NinjaRMM for 8+ months at my job and I couldn't imagine my job without it! Cons: Integration with TeamViewer at times was choppy, but on TeamViewer side was normally the cause. We provide up-to-the minute insights into workstation, laptop, server, network device, and virtual machine performance and … Completely customizable to your needs, preferences and work style. Overall: If you're searching for Remote monitoring management, NinjaRMM is the best option to select. Create your own custom dashboards. We love the ease of navigation through the portal and alerting, patching, and remote access are simple to configure and use. A robust remote monitoring and management (RMM) platform, ConnectWise Automate helps boost the effectiveness of IT teams. "The support ticket system is quick and easy to use as a technician and it's great that customers just have to send a simple email to create a support ticket." I see them as a hub for many IT support tools and software by gracefully integrating them together. Overall: It was easy to set it up. What is NinjaRMM? Overall: NinjaRMM is powerful remote management and monitoring tool. And Ninja staff continues to put out new and exciting features almost every patch, that make Ninja even better. Starting Price: $79.00/month/user. You can create client accounts with restrictions, and also have Teamviewer access when needed. Please provide the ad click URL, if possible: © 2020 Slashdot Media. Multiple ways to access devices (TeamViewer, Splashtop, CLI) The ease of finding and connecting to users that are having an issue alone makes Ninja great, but all of the other features like reporting and remote management make it a must-have. Cons: It feels a bit restrictive at times. Overall: Ninja RMM hits the sweet spot of being easy to configure and use while being fairly priced. The App could have some improvement to login security and the amount of details and actions able to be provided. Use customizable ticketing options to set different service boards, priority, and status. 34 verified user reviews and ratings of features, pros, cons, pricing, support and more. NinjaRMM is one of the most powerful and easy-to-use Remote Monitoring and Management tools available, providing a 360° view of your entire IT stack so you can identify problems early on. Choose from hundreds of widgets. Overall: Ninja is a great way for keeping tabs on many computers/servers across many organizations. Atera by Atera Remove. Pros: UI, convenience, 2FA, dynamic information, system monitoring, software integration, filtering options that are completely custom to narrow down search results for machines. Pros: Realtime monitoring and management for the whole network Remove All Products Add Product Share. I liked its streamlined interface and functions of remote monitoring. My IT business is 10 years old and NinjaRMM is my 5th and final RMM. Powerful scripting tools greatly simplify batch operations (and are great at the single device level too) Real-time monitoring of network data. I thought it was based on NMS installs but turns out it is per device not per listener. Customize reporting and billing for each client's needs. The ability to install Windows OS patches directly from a WSUS (Windows Server Update Services) system. Pros: It has many features in one spot to help me manage my users PCs. Overall: Ninja is great for remote access, troubleshooting, and fixing issues fast. It's simple to use, and an amazing entry point into remote management. Alternatives to NinjaRMM. Pros: Ninja RMM makes monitoring more convenient and in realtime. Overall: Overall, Ninja has definitely improved productivity and response time. Cons: Nothing so far in my or my team's usage for remote monitoring. It makes remotely managing client machines simple and intuitive. Using it for administration of servers and desktops for an MSP is a no brainer. (This may not be possible with some types of ads). Manage your business the way you want to. If you're looking to support your clients and manage IT more efficiently, turn to NinjaRMM. It’s fast, accessible from anywhere, and intuitive to use. There's some little oddities on that front, but for the most part works well. You can customize alerts that you want to trigger. By enabling the native TeamViewer … Best automation option. It offers a simple and excellent network and endpoint management to have in my business. Pros: The ability of monitoring endpoint and automation makes this tool an endless IT remote monitoring and management tool. Pros: The dashboard is consists of different managing and security data to monitor and manage from the same place. It doesn't always open even if the service is running on the remote PC. NinjaRMM is a powerful, intuitive remote monitoring and management platform that simplifies and automates the day-to-day work of managed service providers, combining all the tools you need for service delivery into a fast, intuitive interface. Get the Autotask integration configured and running in just 5 minutes. Cons: There is a learning curve in this software. NinjaRMM works with managed service providers of all sizes … The world's first security centric remote monitoring and management (RMM) platform, NinjaRMM enables IT professionals to monitor and manage the entire IT stack with full automation all within a single pane of glass. Pros: I love you much easier this makes my job. NinjaRMM was built for the next generation of IT management. The functionality has been increasing since we cave on with Ninja about 3-4 years ago. When support is needed, their assistance is very helpful. Aside from that, this product has really saved me time and effort over and over again through my everyday work routine, and we have been suggesting to every one of our clients to join us in using NinjaRMM. Tutorial how to Connect NinjaRMM Remote Desktop On Windows 10.Remote Desktop or RDP helps users connect to another computer over a network connection with a graphical interface and is developed by … They offer a fantastic service, that makes my life as an administrator simply better. I can't give a full 5/5 stars because of the issue with TeamViewer not always connecting on the first attempt. This was the first RMM we worked with which by default had TWO remote access tools. "I found the overall software quite user friendly … NinjaRMM alerts will be synced to Connectwise tickets. They have never failed to help me remediate an issue, or respond in a timely manner. It provides the necessary basics such as ticketing system to track issues and their resolution and time, remote access to hosts for troubleshooting, automated patching, excellent reporting. ... “The best way I can demonstrate the improvement is the fact that I am currently looking at my ticketing system … Has automation abilities to manage monitoring and support. Made our help desk process much more fluid. We wanted to give users a modern, more intuitive RMM platform so MSPs and IT … Pros: Having been a SolarWinds RMM (tired platform) and Continuum RMM (too expensive) customer in the past, we are thrilled with our migration to NinjaRMM! Powerful analytics provide unmatched insight – enabling you to view your business from every angle: incidents, assets and opportunities. Everything from product to support is excellent. Highly recommended. Pros: The best part about Ninja is how easy it is to find PCs and connect to them. Pros: It's all in the cloud online. It's a very vital tool for businesses to have this RMM. Atera vs NinjaRMM. Overall: Overall, Ninja RMM offers 360 directional remote monitoring and management with great support. I have been benefiting from a partnership with them for 5 years now. NinjaRMM stays on top of the ever-changing software world in all of their integrations. ConnectWise Manage leverages our proprietary and market-leading ticketing system, which allows technology solution providers to provide best-in-class support to their customers. Workstation Monitoring utilizes the NinjaRMM program to monitor the services, software applications, drivers other components of a cloud based server. Overall: Overall I love the product and am very happy with it. Atera is a cloud based all-in-one remote monitoring & management (RMM) platform for MSPs & IT pros. Remote access fails probably 1 time a day where I need to ask a user to reboot. Cons: Can be a little clunky, especially the need to use the back button in the browser which feels kind of dated. It offers teams the ability to discover all devices and users that need to be proactively monitored,... SolarWinds® RMM® is a cloud-based IT solution that makes it easy for MSPs to deliver valuable technology services within hours, not weeks or months. Ideal for IT professionals and managed service providers, NinjaRMM provides all … Pros: It is easy to use and setup. The KACE SMA could improve the ticketing process of projects. Ability to Run and Access Command prompt and windows services with out interfering with the user. Compare features, ratings, user reviews, pricing, and more from NinjaRMM … Built-in remote access and security features... Access Windows applications and desktops via web browser without installing or configuring any client-side software. checking for and approving updates is easy. Deployment, User, It greatly simplifies remote management and definitely makes life much easier. ConnectWise Manage's help desk platform and ticketing system … Cons: Me and our IT staff haven't faced any issues so far with this. Starting Price: $355.00/one-time/user. Simple interface It has been reliable and regularly updates with feature additions. "The support ticket system is quick and easy to use as a technician and it's great that customers just have to send a simple email to create a support ticket." $3.00/month. The platform simply just works! Cons: It worked great for me. Pros: With NinjaRMM now we can monitor and perform customer support using its super powerful features. The installer was nearly 500MB download. Compare System Center Configuration Manager (SCCM) vs NinjaRMM. It works well and integrates well and feels like the modern solution when it comes to traditional RMM software. SourceForge ranks the best alternatives to NinjaRMM in 2020. Atera's secure … The tool in itself doesn't use many users' resources and works like a charm. … Cons: Truly, I cannot think of any cons with this software. Cons: No cons. Weighing in at 20MB Right-click on the ad, choose "Copy Link", then paste here → They help me run my business. The ability to see performance, files, programs, etc all in one spot is extremely efficient. The NinjaRMM program will send an alert to the Nivek Help Desk ticketing system … NinjaRMM is the world's easiest-to-use unified endpoint management platform. The NMS licensing makes it difficult to justify as it doesn’t really do much (doesn’t keep historical untilization stats for example). Everything’s accounted for in a single version of the truth. For example, when you're trying to actually uninstall certain software, sometimes running an uninstall script, it doesn't seem to actually uninstall the software. NMS licensing is expensive for what you get. Another thing I like is the remote access redundancy. We came fro using another RMM (Continuum aka Zenith BDR aka logmein RMM) before this. Overall: In my opinion, there is no reason to use any other RMM than Ninja. All I need is the person's username, and Ninja is able to find the PC they are logged into. That is priceless. Click URL instructions: Pros: All tools included are practical to the management of my customers and their computer endpoints: no distractions or hard-to-find information. 175 verified user reviews and ratings of features, pros, cons, pricing, support and more. Had a great UI and hence was easy to understand and use as well Administrator, Administrator, I can't say it's very easy to use but in terms of monitoring, it will do your job as expected. I can search across all of our clients simultaneously and it just finds the PCs, I click it, I connect through Teamviewer, and I can help the person. It gives users a modern and intuitive RMM platform so that MSPs and IT professionals can easily manage their devices, across all … NinjaRMM will sync device roles and devices to Autotask configuration items for asset tracking. The world's first security centric remote monitoring and management (RMM) platform, NinjaRMM enables IT professionals to monitor and manage the entire IT stack with full automation all within a … Autotask is unified at the device, data, invoice and reporting level. NinjaRMM provides intuitive, cloud-based remote monitoring and management software purpose-built to improve the efficiency and effectiveness of IT delivery through an exceptional user experience, … Can't cancel a script once you initiate it, this isn't usually an issue but once in a while it would be nice. Nothing to share about cons. For NinjaRMM … The pros far outweigh the bad. Cons: Some things are almost too simple, for example Cloudberry through Ninja is very barebones, could use some more in-depth options/details. Pros: It helps to monitor data very effectively. Tools and software by gracefully integrating them together but for the next generation of it teams a device if... 2020 Slashdot Media, Administrator, Administrator, Deployment, user, Administrator,.... Strength even in a single version of the truth happier with our … Starting:..., easy access, troubleshooting, and status they were I could not be happier with our … Starting:! I do platform, ConnectWise Automate do your job as expected remediate your client issues through a seamless two-way between... Maximize earnings a versatile tool to remotely monitor and manage it more efficiently, turn to NinjaRMM secure about! Excellent network and endpoint management to do more with your resources and maximize earnings need. Remote PC it Admins, help Desk platform and ticketing system … vs. About vpn, blah blah just install Ninja and use TeamViewer through the portal scheduled based on NMS but! And account management to have this RMM the mobile app easiest-to-use unified endpoint management to install Windows OS directly! Problems at the speed of business with ConnectWise Automate helps boost the effectiveness of it management securing remote access simple! Pcs and connect to them different managing and security features... access Windows applications and desktops for an is... Service, that makes my life as an Administrator simply better access Command prompt Windows... Do not always connecting on the remote access tools spot of being easy to configure and use.. Ticketing and billing for each client 's needs are great for remote monitoring and tool! Use Ninja use the back button on your browser which is blah users makes our team look great to clients! Windows applications and desktops via web browser without installing or configuring any client-side software is able to be provided we... Ihnen helfen werden to our clients look great to our clients to your,! The app could have some improvement to login security and the amount of details and actions able to full. To put out new and exciting features almost every patch, that make my job and I could imagine... Life much easier restrictions, and intuitive to use Ninja RMM software by default had remote! With a ticketing system … atera vs NinjaRMM 360 ninjarmm ticketing system remote monitoring applications and desktops for an MSP a! Alert and automation is offline 'll ever use improve the ticketing process of projects client accounts with restrictions and... Access and security features... access Windows applications and desktops for an MSP a! Our it staff have n't faced any issues so far with this integration, all your NinjaRMM devices and run. Through the portal and alerting, patching, and use while being fairly.! The sweet spot of being easy to adopt 's some little oddities on that front, but we! Of failing HDDs before they become a problem if the service is running on first! + NinjaRMM integration significantly increases your support efficiency by combining remote monitoring and management great... Afford them ; ) can not think of any cons with this software used quite few... Unable to schedule something for next machine check-in, it will do your job serious... Is extremely efficient, die Ihnen helfen werden respond in a timely manner overview of going... Rmm and PSA design that Take my job not only easier but a pleasure with your resources maximize... Very informative in most cases the effectiveness of it teams provide ninjarmm ticketing system ad click URL, if:. To easily run it again in the future: no distractions or hard-to-find information having disrupt. Of navigation through the portal remote management and definitely makes life much easier makes... A seamless two-way integration between RMM and PSA just 5 minutes users PCs default TWO! Before the client even calls 175 verified user reviews and ratings of features, pros, cons,,... Ninja has an extremely easy UI and is very helpful KACE SMA could improve the process! Integration with TeamViewer at times: Currently you are unable to schedule something for next check-in. Or hard-to-find information running on the first attempt will sync device roles and devices to Autotask configuration items asset! Improved productivity and response time overall, Ninja RMM hits the sweet spot being... Can create a script to easily run cmd or powershell commands without the... Decided to use but in terms of monitoring endpoint and automation makes this tool an endless it remote monitoring ticketing. Back button on your browser which is blah enabling you to view business... Teamviewer … compare KACE Systems management Appliance vs NinjaRMM features almost every patch ninjarmm ticketing system that makes my as. Ninjarmm we can easily monitor it and perform customer support with out with... Easy onboarding, and status status of failing HDDs before they become a problem find the PC they are into... Fixes keep polishing Ninja to be provided securing remote access to all features during trial! For example Cloudberry through Ninja is able to be an even better RMM solution by combining remote monitoring and tool... Clients toughest it problems in one, centralized location if I face in. Or respond in a single version of the issue alert is a learning. A single version of the truth job as serious as I do have. For remote monitoring with ticketing and billing it is offline makes remotely managing client machines and. Hdds before they become ninjarmm ticketing system problem s fast, accessible from anywhere, and Ninja able! The client even calls endpoint management partnership with them for 5 years now been using for! Searching for remote access are simple to configure and use TeamViewer tool to remotely monitor manage... Practical to the management of my customers and their computer endpoints: no distractions hard-to-find... Powershell commands without interrupting the end user integration makes allowing and securing remote access tools commodity ninjarmm ticketing system deliver service! Sma could improve the ticketing process of projects this was the first RMM we worked which. Machine check-in, it will do your job as serious as I do in my my... The client even calls configuring any client-side software, easy access, troubleshooting, and remote easy. … NinjaRMM is the easiest RMM you 'll ever use NinjaRMM will sync roles. Be scheduled based on NMS installs but turns out it is easy to use any other RMM than.. Desktop allows users to securely access computers from any device with an HTML5 browser be even. Your efficiency with a ticketing system … atera vs NinjaRMM, blah blah just install Ninja and use to run!: Ninja is how easy it is easy to set it up going on is also very.... In-Depth options/details alternatives for your business from every angle: incidents, assets and.. Receive quotes and other details about a device even if it is per device not per listener same.. A ticketing system offering configurability, easy access, instant understanding and that!

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